Introduction
Welcome to the Tokify FAQ page! Here, you'll find answers to the most common questions about our platform, wallets, and how you can start earning rewards. If you have more questions, feel free to contact us directly.
General Questions
1. What is Tokify?
Tokify is a blockchain-powered mobility platform that rewards drivers for every verified kilometer they drive. It’s designed to promote sustainability and empower users to earn as they drive.
2. How does Tokify work?
• Download the Tokify app.
• Track your kilometers using our GPS-powered system.
• Earn tokens automatically for every verified kilometer driven.
3. Is Tokify available in my region?
Currently, Tokify is launching in Austria, with plans to expand globally soon. Stay updated through our website and app for announcements about new regions.
Wallet and Earnings
4. How do I earn tokens?
You earn tokens by driving! Every kilometer you drive is tracked securely through our blockchain system, and tokens are credited to your wallet.
5. What can I do with my tokens?
• Save them for future use within the Tokify ecosystem.
• Trade or redeem tokens through partnered platforms.
• Use them for eco-friendly rewards and incentives.
6. How do I track my earnings?
All your earnings are visible in the Tokify app, where you can monitor your progress, view transaction history, and manage your tokens.
Sustainability and Eco-Incentives
7. How does Tokify support sustainability?
Tokify rewards drivers with bonus tokens for eco-friendly practices, such as driving fuel-efficient vehicles or using electric cars.
8. What are carbon credits, and how do I earn them?
Carbon credits are rewards given for reducing your environmental impact. You can earn them by adopting sustainable driving practices, and they’re credited as extra tokens in your wallet.
Technical and App-Related Questions
9. Is the Tokify app secure?
Yes, the Tokify app uses blockchain technology to ensure your data and earnings are secure and tamper-proof.
10. What happens if I encounter an issue with the app?
Our support team is available to help! Contact us through the app or via email at support@tokify.com for assistance.
Referral and Brand Ambassador Program
11. How do referrals work?
Share your unique referral code with friends. When they sign up and complete verification, you earn bonus tokens directly in your wallet.
12. What is the Brand Ambassador Program?
The Brand Ambassador Program rewards users who promote Tokify through social media, testimonials, and community engagement. Ambassadors can earn additional tokens through leaderboards and exclusive bonuses.
FAQs for Drivers
What vehicles can I register?
Any car that’s in good condition. Electric vehicles are especially welcome.
How much commission does Tokify take?
Zero hidden fees — you see your full earnings upfront before every ride.
What are eco-rewards?
Eco-rewards are extra bonuses for drivers who use electric vehicles or follow eco-friendly driving habits, like choosing fuel-efficient routes or driving smoothly.
Where can I download the app?
Download Tokify from: - App Store (iPhone) - Google Play Store (Android) Link can be found on our website.
What documents do I need to upload?
You’ll need to upload: - A valid driving license - Vehicle registration - Insurance proof - A profile photo
How do I track my earnings?
You can see your earnings live in the Tokify app after every trip — both in cash and eco-rewards.
How do I contact support?
You can contact support: - Via in-app chat - By email: support@tokify.com - Or directly through Telegram in the official Tokify Drivers group.
Can I drive part-time or full-time?
Both are welcome — drive as much or as little as you want.
FAQs for Riders
How much does a ride cost?
Prices are always transparent — you’ll see the full fare before confirming the ride. No surprises.
Are Tokify rides eco-friendly?
Yes! We encourage drivers to follow green driving practices, and electric vehicles earn extra rewards.
Where can I download the app?
You can download Tokify from: - App Store (iPhone) - Google Play Store (Android) Link can be found at the button of this page.
How do I book a ride?
Just open the app, enter your destination, see the fare, and confirm. A nearby driver will pick you up.
How do I pay for my ride?
You can pay directly through the app using your credit card or preferred payment method.
Can I earn rewards as a rider?
Yes! Riders also earn eco-rewards for choosing Tokify, especially when sharing rides or using electric vehicles.
What if I leave something in the car?
You can contact the driver directly through the app or reach out to Tokify support.
How do I rate my driver?
After every trip, you’ll have the option to rate your driver and leave feedback to help improve the service.